Privacy Policy

Last updated: October 16, 2026

Paul Fellbaum, doing business as Paul Fellbaum (“we,” “us,” or “our”), respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you:

  • Visit www.paulfellbaum.com

  • Purchase products from us

  • Create or use a customer account

  • Contact us

  • Subscribe to marketing communications

  • Participate in promotions, surveys, or other website features

  • Otherwise interact with our business

By using the website, you acknowledge the practices described in this Privacy Policy.

1. Information we collect

The information we collect depends on how you interact with us.

Information you provide

We may collect information you provide directly, including:

  • Name

  • Email address

  • Telephone number

  • Billing address

  • Shipping address

  • Account username and password

  • Order and purchase information

  • Product preferences

  • Return and refund information

  • Messages and customer-service communications

  • Reviews, photographs, testimonials, or other submitted content

  • Marketing preferences

  • Customization details for personalized products

  • Information submitted through contact, checkout, newsletter, or other website forms

If you contact us about damaged, defective, missing, or incorrect merchandise, we may collect photographs, shipping records, and other documentation needed to investigate and resolve the issue.

Payment information

Payments are processed by Squarespace Payments or another third-party payment provider displayed during checkout.

Payment providers may collect:

  • Payment-card details

  • Bank or digital-wallet information

  • Billing address

  • Transaction information

  • Information used for identity verification, fraud prevention, and regulatory compliance

We generally do not directly receive or store complete payment-card numbers. Payment providers process this information according to their own terms and privacy policies.

Information collected automatically

When you visit the website, Squarespace and other authorized technologies may automatically collect information such as:

  • Internet Protocol address

  • Browser and device type

  • Operating system

  • Device identifiers

  • Referring website

  • Pages viewed

  • Links clicked

  • Date and time of visits

  • Approximate geographic location

  • Shopping-cart activity

  • Checkout activity

  • Website interactions

  • Cookie and similar technology information

This information may be collected through cookies, pixels, local storage, server logs, analytics tools, and similar technologies.

Information from other sources

We may receive information from service providers and business partners, including:

  • Squarespace

  • Payment processors

  • Shipping carriers

  • Fraud-prevention providers

  • Analytics providers

  • Email and marketing platforms

  • Social-media platforms

  • Customer-service providers

For example, a shipping carrier may provide delivery status, and a payment provider may tell us whether a transaction was approved or disputed.

2. How we use information

We may use personal information to:

  • Operate and maintain the website

  • Process and fulfill orders

  • Confirm payments

  • Calculate taxes and shipping charges

  • Provide order, shipping, and delivery updates

  • Process returns, exchanges, cancellations, and refunds

  • Provide customer service

  • Respond to questions and requests

  • Create and manage customer accounts

  • Detect and prevent fraud, abuse, security incidents, and unauthorized transactions

  • Maintain transaction and business records

  • Improve products, services, and the website

  • Analyze website performance and customer interactions

  • Personalize the shopping experience

  • Send marketing communications when permitted

  • Administer promotions, surveys, or loyalty programs

  • Enforce our policies and agreements

  • Comply with legal, tax, accounting, and regulatory requirements

  • Protect our rights and the rights and safety of customers and others

  • Complete a merger, sale, financing, restructuring, or other business transaction

We may also use information for another purpose disclosed when it is collected or with your permission.

3. Cookies and similar technologies

Our website uses necessary cookies for functions such as security, shopping carts, and checkout. Optional analytics cookies are restricted until you accept them. Select “Manage cookies” in the cookie banner to choose your preferences, or use “Cookie Preferences” at the bottom of the website to change them later.

You may also control cookies through your browser. Blocking necessary cookies may prevent parts of the website, shopping cart, account, or checkout from functioning correctly.

4. Analytics

We use Squarespace Analytics to understand website traffic and improve the shopping experience. Information collected may include your IP address, browser and device details, referring pages, and activity on our website.

5. Marketing communications

If you subscribe to our marketing emails, we may use your name, email address, purchasing history, and preferences to send news, product information, promotions, and other marketing messages.

You can unsubscribe at any time by clicking the unsubscribe link in a marketing email or contacting us at paulfellbaumpaintings@gmail.com.

Unsubscribing from marketing does not stop transactional communications, such as:

  • Order confirmations

  • Shipping updates

  • Return and refund notices

  • Account or security messages

  • Responses to customer-service requests

6. How we disclose information

We may disclose personal information to service providers that help operate our business, including:

  • Squarespace, which hosts and supports the website and store

  • Squarespace Payments and other payment processors

  • Banks and financial institutions

  • Shipping carriers and fulfillment providers

  • Tax-calculation and accounting providers

  • Email and marketing platforms

  • Analytics providers

  • Website, information-technology, and security providers

  • Fraud-prevention and identity-verification services

  • Customer-service providers

  • Professional advisers such as attorneys, accountants, insurers, and consultants

These parties receive information needed to perform services for us or comply with their legal obligations.

We may also disclose information:

  • To comply with a law, subpoena, court order, or valid government request

  • To investigate fraud, abuse, security incidents, or unlawful activity

  • To enforce our Terms of Service and other policies

  • To protect our rights, property, safety, customers, or others

  • In connection with a merger, acquisition, financing, restructuring, bankruptcy, or sale of business assets

  • With your direction or consent

We do not disclose personal information to third parties for their independent purposes except as described in this policy.

7. Sale and sharing of personal information

We do not sell personal information or provide customer names, contact information, or order details to other businesses for their own marketing.

We may collaborate with or cross-promote other artists and businesses through social media or other marketing channels. These promotional activities do not involve providing those businesses with our customers’ names, contact information, order details, or other personal information.

Information may still be provided to service providers to operate the website, process payments, and fulfill orders, as described elsewhere in this Privacy Policy.

8. Shipping and order fulfillment

To fulfill an order, we may provide a shipping carrier or fulfillment provider with information such as:

  • Recipient name

  • Shipping address

  • Telephone number

  • Email address

  • Order details

  • Delivery instructions

Carriers and fulfillment companies may use this information to deliver orders, provide tracking, prevent fraud, resolve delivery problems, and comply with legal obligations.

9. Data retention

We retain personal information for as long as reasonably necessary to:

  • Complete transactions

  • Provide customer service

  • Maintain tax, accounting, and business records

  • Handle returns, refunds, warranties, and disputes

  • Enforce agreements

  • Prevent fraud and abuse

  • Meet legal and regulatory obligations

Retention periods vary according to the type of information and why it was collected. When information is no longer reasonably needed, we may delete, anonymize, or securely dispose of it.

Some information may remain in backups or records maintained by service providers according to their retention practices and legal obligations.

10. Data security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no website, internet transmission, electronic storage system, or security method can be guaranteed to be completely secure. You use the website and transmit information at your own risk.

Protect your account password and notify us at paulfellbaumpaintings@gmail.com if you believe your account or information has been compromised.

11. Your choices and privacy rights

Depending on where you live and applicable law, you may have the right to:

  • Request access to personal information we maintain about you

  • Request correction of inaccurate information

  • Request deletion of personal information

  • Obtain a portable copy of certain information

  • Opt out of certain sales, sharing, or targeted advertising

  • Restrict or object to certain processing

  • Withdraw consent where processing is based on consent

  • Appeal a decision regarding a privacy request

  • Receive equal service without unlawful discrimination for exercising a privacy right

These rights are subject to exceptions and verification requirements.

To submit a request, contact paulfellbaumpaintings@gmail.com and include:

  • Your name

  • The email address associated with your order or account

  • Your state or country of residence

  • The type of request

  • Enough information for us to locate the relevant records

We may need to verify your identity before completing a request. An authorized agent may submit a request where permitted by law, but we may require proof of authorization and identity verification.

We will respond within the period required by applicable law.

12. California and other U.S. state privacy rights

Residents of states with comprehensive privacy laws may have additional rights regarding access, correction, deletion, portability, targeted advertising, sale, sharing, and certain profiling.

Our obligations depend on whether the business meets the applicable law’s coverage thresholds. If a state privacy law applies, we will process verified requests and appeals as required by that law.

13. Do Not Track and browser privacy signals

Some browsers provide “Do Not Track” settings. Because no uniform standard governs all Do Not Track signals, the website may not respond to them.

Where legally required and technically supported, we will recognize applicable opt-out preference signals, such as Global Privacy Control, for the browser or device sending the signal.

14. Children’s privacy

The website is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information directly from children under 13.

If you believe a child has provided personal information without appropriate permission, contact us at paulfellbaumpaintings@gmail.com. We will take reasonable steps to investigate and delete the information when required.

Products marketed for children may be purchased by adults, but the website and checkout are intended for adult purchasers.

15. International visitors

We are based in the United States. If you access the website from another country, your information may be transferred to, stored in, and processed in the United States and other countries where our service providers operate.

Privacy laws in those countries may differ from the laws where you live.

16. Third-party websites and services

The website may link to third-party websites or services. We do not control their privacy or security practices and are not responsible for their content or conduct.

Review the privacy policy of any third-party service before providing personal information.

17. Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, technologies, or legal obligations.

The updated version will be posted on this page with a revised “Last updated” date. Material changes may also be communicated through the website or other appropriate means.

18. Contact us

For questions, concerns, or privacy requests, contact:

Paul Fellbaum
Doing business as: Paul Fellbaum
Privacy and customer-service email: paulfellbaumpaintings@gmail.com
Website: www.paulfellbaum.com
You may also use the website contact form.